Privacy & Security

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from Salama Wigs, we collect personal information such as your name, address, and email as part of the buying process. Additionally, when you browse our store, we automatically receive your computer’s IP address to help us understand your browser and operating system. With your permission, we may also send you emails about our store, new products, and updates. By making a purchase, you agree that we may use your order for promotional purposes on our social media platforms.

SECTION 2 - CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, we assume you consent to our collecting and using it for that specific purpose. For any secondary reasons, such as marketing, we will ask for your explicit consent or provide an option to decline.

How do I withdraw my consent?

If you change your mind after opting in, you can withdraw your consent for us to contact you or continue using your information at any time by reaching out to us at orders@salamawigs.co.ke.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., providing us with the e-commerce platform that allows us to sell our products to you. Your data is stored securely through Shopify’s data storage, databases, and the general Shopify application.

Payment:

If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase. After that, it is deleted. Shopify adheres to PCI-DSS standards to ensure secure handling of credit card information. For more details, you can read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information as necessary to perform their services. However, some providers, such as payment gateways, have their own privacy policies regarding the information we must provide for your transactions. We recommend reading their privacy policies to understand how your personal information will be handled by these providers. If a provider is in a different jurisdiction than you or us, your information may be subject to the laws of that jurisdiction.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.

SECTION 7 - COOKIES

We use various cookies to enhance your experience on our site. These include sessional cookies, which store information about your session, and persistent cookies that help track visits and shopping cart contents. You can choose to opt-out of cookies if you prefer.

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are at least 18 years old, or that you have given us consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes will take effect immediately upon posting on our website. If there are significant changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you have questions, need to access, correct, amend, or delete your personal information, or want more information, please contact our Privacy Compliance Officer at orders@salamawigs.co.ke.